Process first, technology second
We understand how the work actually happens before choosing anything to build it with. The tool is the last decision, not the first.
Solicitors and law firms
AI automation for solicitors and law firms.
A new enquiry email arrives, and someone has to read it, work out what is missing, chase the client for it, and get everything into the case management system before a fee earner can act. That administration is what we automate — not the legal judgement around it.
A new enquiry today
Every step needs someone- 1 Email arrives and sits in an inbox until someone opens it
- 2 Details copied by hand into the case management system
- 3 Missing information spotted and chased in a separate email
- 4 ID and documents requested separately, then chased again
- 5 Reply drafted and sent by hand
- 6 Matter opened once everything has finally arrived
With Aivomate
People handle the exceptions- 1 Enquiry read and the details extracted automatically
- 2 Case management system updated without retyping
- 3 Missing information identified and requested straight away
- 4 Documents chased automatically until the file is complete
- 5 Acknowledgement sent confirming what has been received
- 6 Fee earner notified once the matter is ready to open
Where the time actually goes
Very little of it is spent on the law. Most of a new matter is administration: reading the enquiry, chasing what is missing, verifying identity, requesting documents, and keeping the file moving before a fee earner can properly start.
- Client enquiries and initial intake
- ID verification and document collection
- Appointment scheduling and reminders
- Routine correspondence and status updates
- Document classification and filing
- Matter and case administration
What stays with a solicitor
Advice, strategy and anything that turns on professional judgement are not automated and are not offered as something they could be. Automation handles the administration that surrounds a matter, so the file reaches a fee earner complete and ready to act on, rather than deciding what should be done with it.
Confidentiality and your professional obligations
A duty of confidentiality does not pause for a software project. Where client data is stored, who can access it, how long it is kept and whether any AI provider trains on it are questions we answer in writing before anything is built, and we will complete your firm’s own security questionnaire rather than ask you to take a page on trust.
Why Aivomate
Why us rather than an automation freelancer or an AI agency.
A fair question, and one worth answering directly rather than leaving a buyer to assemble the comparison from four other pages.
AI, automation and software together
We are not tied to one platform or one automation tool, so we are free to say when the right answer is a simple rule rather than a model.
Human-supervised by design
Consequential decisions stay with people. The workflow prepares the work and evidences it; a person approves what leaves the building.
Built around your existing systems
We integrate with what you already run rather than pushing you into replacing it. Replacement is a decision you make, not one we force.
From first conversation to working software
Discovery, prototype, build and improvement with one team, so nothing is lost in a handover between the people who understood it and the people building it.
You own what we build
Bespoke workflows and software are designed for your organisation. Where applicable, the result is yours rather than a licence you keep renting.
Common questions
- Can AI handle client onboarding for a law firm?
- Yes. It can capture the initial enquiry, request identification and documents, and flag anything missing before the file reaches a fee earner — who still decides whether and how to act on it.
- Does this replace legal judgement?
- No. It handles the administration around a matter — enquiries, documents, chasing, status updates. Advice, strategy and anything requiring a solicitor’s judgement stays with your fee earners.
- Will it work with our case management system?
- We integrate through your case management system’s API where one exists, so information moves in without anyone retyping it.
- What about client confidentiality and SRA requirements?
- Data location, retention, access control and AI training use are agreed in writing before build, specific to the providers on your engagement — not a general assurance applied to every client.
- How long does it take to automate a first process?
- A single well-scoped process, such as intake for one type of matter, is often weeks from discovery to a working, validated automation. We will give you a realistic estimate once we understand the process.
Bring us your process.
In a free 30-minute discovery call we will look at how it works today, where the manual effort sits, what is worth automating, what is not, and where people should stay in the loop. No technical brief, no budget, no obligation.